Propeller Swim School Terms and Conditions

  1. Swim Fees are payable by the due date as set out on your booking confirmation email. All fees MUST be paid before commencement of student’s first lesson.
  2. Fees are adjusted according to public holidays and changes in number of weeks per term.
  3. There will be no refund for lessons missed due to conflicting activities, holidays or if you choose to miss a lesson.
  4. There will be one make-up lesson per term for sickness and on production of a doctor’s certificate.
    • Make-up lessons must be used during the term the sickness occurred and are only available if there are vacancies in that level.
    • Credit is not available as an alternative.
    • Make-up lessons can not be booked more than a week in advance.
    • Space in classes for Make-up lessons is not guaranteed.
    • Make-up lessons cannot be guaranteed with the same tutor.
  5. The only exception to the above is in the event of a prolonged illness.
  6. We intend to keep consistency of teachers throughout the term, however, due to unforeseen circumstances we cannot guarantee teachers.
  7. There may be occasions when the time of a class is changed, however this will be done in communication with the caregiver.
  8. All under 3's MUST wear a swim nappy, even if they are toilet trained.
  9. Use of cameras and videos: Your are permitted to film or photograph your own child, however, you are NOT permitted to film or photograph other children without the permission of the swim tutor and other parents involved.
  10. Minimum ratios per class apply. Should class numbers fall below minimum ratios the lesson time may be rescheduled.
  11. Rash vests are not encouraged as they are restricting in the learn to swim process. If worn they must be tight and not baggy.
  12. This is not a public pool so you need to supervise your child/children before and after lessons.
  13. Swimming caps are compulsory for all swimmers from pre schoolers and older. No cap, no swimming lesson.
  14. There will be no lost property caps and goggles for use due to health and safety reasons.